Thank you for using Ottastore! We are committed to providing you with the best online shopping and delivery experience possible. This Return Policy explains how Zaconic Consulting Private Limited, d/b/a Ottastore (“Ottastore”, “we”, or “us”) collects, uses, and shares your Personal Information. “Personal Information” refers to information about you that we collect when you browse or place orders for goods or services on the Ottastore platform, including any websites, mobile applications, devices, or APIs where this Privacy Policy is linked (the “Services”).
We regret to inform you that all software subscriptions purchased from Ottastore are non-returnable and non-refundable. Once a subscription is activated or utilized, it cannot be returned for any reason.
If you wish to cancel your subscription, please contact our customer support team. However, please note that cancellation does not entitle you to a refund for any remaining duration of your subscription period.
Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date. We will send you reminders prior to the renewal date to ensure you have the opportunity to manage your subscription as needed.
We are committed to providing technical support to ensure your satisfaction with our software platform. If you encounter any technical issues or require assistance, please reach out to our support team for prompt resolution.
Ottastore reserves the right to modify, suspend, or discontinue any aspect of the software platform, including features, functionalities, or support services, without prior notice. However, such modifications will not affect the terms of your existing subscription.
Your privacy and security are of utmost importance to us. We adhere to strict privacy policies and safeguard your personal information as outlined in our Privacy Policy. For more information, please refer to our Privacy Policy available on our website.
By purchasing and using our software platform, you acknowledge and agree to abide by the terms outlined in this Return Policy. If you have any questions or concerns regarding our return policy or any other aspect of our services, please don't hesitate to contact our customer support team for assistance.
